Shipping policy

Shipping Policy

Thank you for shopping with LetterLane Co! We strive to process and ship orders promptly so that you receive your items as soon as possible. Please review our shipping policy below.

Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You’ll receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

• Standard Shipping: Delivery within 5-7 business days after processing.

• Expedited Shipping: Delivery within 2-3 business days after processing (additional charges apply).

Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

• Orders over $100 will be shipped with tracking information.

• Orders under $100 may be shipped without tracking to help reduce costs. If you prefer tracked shipping for smaller orders, please contact us before placing your order and additional fees may apply.

Shipping Locations

• We currently ship within the United States only.

For International Shipping Inquiries

• If you’re interested in international shipping, please email us at hello@letterlaneco.com. Our team will review your request and let you know if we can accommodate it.

Shipping Delays

• While we do our best to ensure timely delivery, please note that shipping times may be impacted by external factors such as weather, holidays, and carrier delays.

• We are not responsible for delays caused by carriers but will do our best to help you track and locate your package if needed.

Lost or Stolen Packages

• Once an order has been shipped, LetterLane Co is not responsible for lost or stolen packages. We recommend selecting tracked shipping for added security.

• If you experience an issue with your delivery, please contact us, and we’ll do our best to assist you in locating your package.

Questions?

If you have any questions about our shipping policy, please reach out to us at hello@letterlaneco.com.